Question: What insurance do you accept?
We accept most major in-state and out of state insurance plans.

Question: Do you take straight MediCal patients?
We are not MediCal providers, however we offer a substantial cash discount to all cash patients.

Question: What if I don't have insurance?
We offer a generous  discount to the uninsured who pay at time of service.

Question: I don't have insurance, so how much will it cost?
Office visits start at $120* plus the cost of any lab, x-ray or medication costs administered in the office. We can fully evaluate and treat an urgent or emergency medical problem and arrange for direct transfer to hospital if needed. 

* Our office visit fees will be going up to $120 starting April 1, 2014

Question: What are your payment options?
Payment is due in full at the time of service. We accept cash, debit, Visa and Mastercard payments and will set up payment plans with a credit card and bank account on file. 

Questions: How do I know if I need to go to the hospital?
If you feel at any time that your problem is life threatening, call 911 immediately. If you are unable for any reason to contact 911, our Board Certified physicians will treat and stabilize you and facilitate your transfer to a hospital

Question: Do I need an appointment?
No appointment is necessary. Trinity Urgent Care provides fast, convenient care to walk-in patients.

Question: What is ZipPass?
ZipPass is an online appointment scheduler. Pick the time of day you want to come, print out the pass, arrive within 20 minutes of the appointment, and you will already be in line! It couldn't be simpler than that!   

Question: Can I make an appointment?
Although appointments aren't necessary, we know how busy you are. Click on our ZipPass icon and you can schedule any time that is convenient for you. Arrive within 20 minutes of your scheduled time and you will already be in line!


Question: Why is Trinity Urgent care different?
Trinity Urgent Care wants to provide our patients with a viable alternative to going to the Emergency Room. We can provide a full menu of diagnostic tests and quality care that can be obtained at the local ER.

Questions: What should I bring with me when I need to be seen by the doctor?
You MUST present your photo ID and insurance card  at all visits to Trinity Urgent Care.
TRINITY URGENT CARE
            & MEDICAL AESTHETICS
Be seen in 30 minutes or less!
10200 Trinity Parkway, Suite 202
Stockton, CA 95219
(209) 955-1229
fax: (209) 952-2229

QUESTIONS AND ANSWERS

Open 9-9
365 days a year
No Appointment Needed
**Verification of Your Health Insurance Plan**
Because your insurance carrier may be closed during our hours of operation we may not be able to verify your eligibility of insurance or your financial responsibilty (deductible or coinsurance) so we require a minimum deposit for your visit of $120. Once your insurance pays the claim and you receive your EOB the appropriate adjustment will be made by our billing company. You may be refunded some or all of your deposit OR may be responsible for an additional payment which is determined by your insurance carrier.

How do Deductibles, Copays, Co-insurance and Maximums Work?
Deductibles, copays, co-insurance and maximums define the different ways health insurance companies pay most of the costs to keep you healthy.

Health Insurance Copays
A copay is what you pay when you visit the doctor, to share the costs of your healthcare. Copays vary by policy, and can change if you see a specialist instead of a regular doctor, or seek treatment out of your provider's network. Prescription drug coverage also uses copays, which can increase for specialty medicines, and decrease for generic drugs.

Example: Mary goes to the doctor with a case of mono. Her doctor charges a $25 copay, and when Mary fills her prescription, she pays a $5 copay to the pharmacy. Her out-of-pocket costs are $30, and her insurance company will reimburse the pharmacy and the doctor for the difference between the copay and the cost of treatment.

Health Insurance Co-insurance
Co-insurance is the way you and your health insurer share the costs of your care. Example, if George is injured, and he's met his deductible for the year, his health plan will pay 80% of the cost of the rest of his bills, leaving him responsible for the remaining 20%.

Health Insurance Maximums
Maximum Out-Of-Pocket is the largest amount of money you will be responsible for during one calendar year. So George won't pay more than a set amount in a year, no matter how high his medical expenses are. However, most policies do include a Lifetime Maximum, which is the largest amount your insurance company will ever pay for your health costs during your entire lifetime. If you meet your lifetime maximum, your coverage ends.

Health Insurance Deductibles
Your deductible is the amount of your medical costs that you have to pay before your health insurance takes over. Here's an example. Mary has a health plan with a $1500 deductible. If Mary only has a few little things go wrong during the year that cost less than $1500 total, she's going to pay the full amount to treat them. However, if Mary has a catastrophic injury or serious illness that requires a lot of medical care to get better, she'll pay her $1500 deductible and then her health insurance takes over to pay most if not all of her additional costs. It's a way for Mary to shoulder some of the responsibility for her health, while still affording her protection from huge medical expenses.

Summary of Health Insurance Deductibles, Copays, Co-insurance and Maximums
You pay copays when you see the doctor. Coinsurance is how you and your insurance company split up your care. Maximum out-of-pocket is the largest amount you will pay for treatment in one year. Lifetime Maximum is the total amount your insurance company will ever pay for your care over the course of your life. And deductibles are the portion you must pay before your insurance pays its share.